What Does GrowthBench Do?
We build the infrastructure that makes customer engagement actually work.
Six core capabilities. 400+ implementations. 10+ years. One goal: turn your Twilio investment into measurable growth.
Most companies buy Twilio for the promise: clean data, unified profiles, AI-powered personalization, real-time engagement across every channel.
Then reality hits. Data flows break. Profiles fragment. AI models train on garbage. And that "single source of truth" becomes another system nobody trusts.
We fix that. As Twilio's top-tier consulting partner, we've completed 400+ CDP projects. Average time to value: 6–8 weeks.
400+ projects including
Six Capabilities That Cover the Full Twilio Platform
Data Foundation
The infrastructure layer. We design tracking plans, configure sources and destinations, and build the governance frameworks.
Identity Resolution
The unification layer. We architect identity strategies that merge fragmented profiles into "golden records".
Marketing Activation
The engagement layer. We build audiences, orchestrate journeys, and activate campaigns across every channel.
AI & Predictions
The intelligence layer. We implement predictive models, configure recommendation engines, and prepare your data for AI.
Stack Integration
The connection layer. We make Twilio work with your entire martech ecosystem—700+ destinations.
Communications Integration
The channel layer. We connect your customer data to Twilio's messaging, email, and voice capabilities.
Fractional Expertise, Not Project Teams
We don't staff projects with junior consultants who learn on your dime. We embed senior practitioners directly into your team on a retainer basis.
Think of it as adding a world-class Twilio expert to your org chart, without the full-time hire. Typical retainers: 80 hours/month.
"When it comes to data infrastructure, clarity is everything. Nutrafol was collecting all kinds of customer data from our website and different ad campaigns, but it was difficult to use. GrowthBench helped us through a data infrastructure reset, setting up Segment as our CDP and pushing those personas to Mixpanel for detailed insights."
What's Included in a Retainer?
What Work Do We Handle?
Whether you're starting from scratch, fixing what's broken, or scaling what works:
Retainer > Project
Projects end. Knowledge walks out the door.
Retainers compound. We learn your business. We anticipate problems. You get a single point of contact with an entire firm's expertise behind them.